$17.5 Million to Settle Ocwen Robocall Class Action

Ocwen Class Action Reaches Settlement

Ocwen Loan Servicing LLC has reached a $17.5 million deal to resolve a class action lawsuit filed on behalf of more than 1.6 million consumers who allege the mortgage loan servicer violated the Telephone Consumer Protection Act (TCPA) by making auto-dialed marketing calls to their cell phones without their consent.

The TCPA Punishes Robocallers

To decrease the number of unwanted robocalls that consumers receive, the TCPA imposes damages of between $500 and $1,500 for each automated call, text, or fax that was made or sent without the prior consent of the recipient.

Notwithstanding the massive damages to which robocallers are exposed, there can be defenses that companies can rely on, such as whether the call recipients had consented to receive the marketing calls. As a result, settlements such as this one often are for less than the total amount of potential damages if the case were to proceed to trial.  Under the proposed settlement here, each consumer would receive between $55 and $90.

Ocwen Agrees to Change Its Business Practices

Under the settlement, Ocwen also has agreed to change the way that it obtains consent from consumers. The lawsuit alleged that between October 2010 and December 2014, Ocwen did not have have a policy in place for obtaining consent before calling borrowers’ cellphones. As a result, Ocwen allegedly made 105,831,658 unauthorized calls to nearly 1.2 million unique cell phone numbers belonging to borrowers.

Think You Have a Claim in the Ocwen Robocall Class Action?

If you have been harassed by unwanted, auto-dialed telemarketing calls, you may have rights that require legal attention.

Contact a Robocall Attorney Today 

Contact an experienced robocall attorney at Dimond Kaplan & Rothstein, P.A. today for a free consultation to discuss your rights and potential legal claims.